HomePrivacy Policy

1. Introduction

1.1 This privacy policy outlines how OnlinePhotoPrinting.uk (“we,” “us,” “our”) collects, handles, and protects your personal data when you use our online photo printing services.

1.2 We are committed to safeguarding your privacy and ensuring that your personal data is protected. This policy applies to visitors of our website and customers of our services.

1.3 By using our services or making a purchase, you acknowledge that you have read and agree to this privacy policy. This policy is subject to periodic revisions, and the latest version will always be available on our website. Last updated: July 2024.

2. Who is the Data Controller?

2.1 The data controller responsible for your personal data is OnlinePhotoPrinting.uk, a company RIPPLE18 LTD registered in the United Kingdom.

3. How and Why Do We Process Your Personal Data?

3.1 Creating a Photo Product: When you create an account to save and temporarily store your projects, we collect your name, email address, and password. Additional personal data such as gender, date of birth, or address can be added voluntarily. We use your photos to provide personalized product suggestions.

3.2 Online Photo Book and Inspiration Gallery: You can request an online version of your photo book, which can be shared via email, social media, or embedded in a blog. If added to our inspiration gallery, your photo book may be featured with your first name and relevant tags. Consent is required for this feature.

3.3 Photo Storage and Organizer: We offer a service to help you organize and store your photos. This service is based on a contract or legitimate interest if other persons are displayed in the photos.

3.4 Social Media and Online Storage Services: You can connect your accounts on third-party platforms (e.g., Facebook, Instagram, Google Photos) to access your photos for creating photo products. We adhere to Google API Services User Data Policies when applicable.

3.5 Mobile App: Our mobile app allows you to create photo products on your device. We may use your country settings or IP address to determine your location. More personal data may be required for payment and delivery processing.

3.6 Order, Pay, and Deliver Your Photo Product: We process your personal data to generate, print, and deliver your photo product. This includes your uploaded photos, order details, contact details, billing, and delivery address. Payments are processed by a contracted payment service provider.

3.7 Customer Service: We process your personal data for customer service purposes, including handling questions or complaints. This may involve recording phone calls for training purposes.

3.8 Customer Relations and Marketing: We analyze the use of our website and services to meet customer needs. We may send marketing messages and newsletters, which you can opt out of at any time. We also perform automated product creation and feedback analysis.

3.9 Cookies: We collect information through cookies to improve your website experience. More information is available in our Cookie Policy.

3.10 Compliance with Legal Requirements: We may process your personal data to comply with legal obligations, such as tax requirements.

4. Personal Data of Other Individuals

4.1 If you provide personal data of other individuals (e.g., in photos or delivery addresses), we base this processing on legitimate interest. Ensure that you have their consent before sharing their data with us.

5. To Whom Will Your Personal Data Be Disclosed?

5.1 We only disclose your personal data to third parties under specific conditions:

  • Payment service providers
  • Manufacturers, wholesalers, and retailers
  • Delivery and courier services
  • Advertising and marketing services companies
  • Cloud storage and software providers

5.2 Without your consent, we will not share your personal data with other third parties unless legally obliged or entitled to do so, or in the event of business negotiations or acquisition.

5.3 Some parties may be located outside the European Economic Area. We ensure appropriate safeguards are in place for data transfer.

6. How Your Personal Data Are Secured

We implement appropriate technical, physical, and organizational measures to protect your personal data against unauthorized access, alteration, and other forms of unlawful processing.

7. How Long Will Your Personal Data Be Retained?

7.1 We retain your personal data for as long as necessary to fulfill the purposes outlined in this privacy policy, including legal, accounting, or reporting obligations.

7.2 Retention periods consider statutory requirements, legal positions, and the nature of the data.

8. How Can You Exercise Your Privacy Rights?

8.1 Under the GDPR, you have several rights regarding your personal data:

  • The right to receive a copy of your personal data
  • The right to receive certain personal data in an electronic format
  • The right to have personal data corrected
  • The right to ask us to stop processing or object to processing under certain circumstances
  • The right to ask us to erase personal data under certain circumstances
  • The right to withdraw consent at any time

8.2 To exercise these rights, contact us using the details below. We may ask for additional information to verify your identity.

9. How Can You Contact Us?

9.1 If you have any questions or complaints about this privacy policy or how we handle your personal data, please contact our customer service first.

9.2 You also have the right to lodge a complaint with your local supervisory authority. For additional questions, contact our data protection officer at [email protected].

Contact Information

OnlinePhotoPrinting.uk

RIPPLE18 LTD – 128 City Road, London EC1V 2NX, United Kingdom

Email: [email protected]

Phone: +44 208 0583438

Website: onlinephotoprinting.uk

Cart